Orders and Shipping
Once an item is ordered and paid for, a page will be displayed confirming that the order was received. An email confirming receipt of the order will also be sent to the purchaser shortly after the order is submitted.
If an order confirmation does not arrive within 24 hours after submission, the purchaser can contact TASIA Botanica Customer Service via email at info@tasia.co.za for assistance.
ETA Please allow 1-4 business days for your order to ship, unless otherwise noted in the product description. Remember, we are handcrafting items so they are of peak quality and freshness when you receive them!
Let us know if you need an item by a specific date and we will always make it a priority to try to accommodate your needs.
SHIPPING DATES Orders are shipped on business days (Monday through Friday, excluding major holidays). All orders are subject to authorisation. Only authorised orders will be processed and shipped.
If an order was not shipped, was incorrectly shipped, is missing a product or contains a damaged or defective item, the purchaser must contact TASIA Botanica Online Customer Service via email at info@tasia.co.za.